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    TeamEvo · Knowledge base

    A knowledge base where answers are easy to find

    Search understands the meaning of a question, and the AI assistant answers from company material and shows its sources. Spaces, section structure, access rights and change history: all there.

    Onboarding / First days / First day

    👋 Welcome to TeamEvo!

    This section introduces the company, the team and the main processes.

    Plan for the first days
    1Meet the team
    2Get access to the tools
    3Read the key documents
    4Take the intro course
    Introduction video preview
    Company introduction video
    Teams, products, and working practices · 4 min
    Useful material
    About the company
    Our values
    How we work
    Common questions

    Structure by team

    Spaces, nested pages and navigation for every section.

    Search by words and meaning

    Two ways of searching merge into one result list inside a space.

    Answers from the AI assistant

    The assistant answers from pages you can see and names the source.

    Permissions with no way around

    A restricted page stays closed even to an administrator without direct access.

    Search inside a space

    Search works on words and on the meaning of the query

    An employee can search for “book a trip” and land on the page “Travel approval process”. Only published material that this employee is allowed to see appears in the results.

    book a trip
    Found: Travel approval process
    01

    By words

    Title and body text, with word stemming.

    02

    By meaning

    The page is found without an exact wording match.

    03

    One result list

    Results are merged and stripped of duplicates.

    04

    Permission check

    Only published pages the employee can see remain in the list.

    If semantic search is temporarily unavailable, search keeps working on words.

    Knowledge base structure

    Spaces, sections and guides in one structure

    Split the base by function and by team. Inside each space, pages form a readable tree, and breadcrumbs show where a piece of material sits.

    01

    Spaces

    Separate areas for company-wide rules, HR, sales, product and team material.

    02

    Pages and sub-pages

    Break long policies into a tree, reorder it, and move sections as the base grows.

    03

    Favourites and recent

    Guides you need often stay close, and recently opened material is easy to return to.

    Knowledge base page
    Saved
    Policy

    How to get a contract approved

    The order of steps for the requester, the manager and the legal team.

    Meeting room for a review with the legal team
    Approval workflow

    Participants and review deadlines at each stage.

    contract-process.pdf · 680 KB

    Before sending it for approval

    1. Fill in the counterparty record.
    2. Attach the draft contract.
    3. Name the manager and the lawyer.
    StageOwner
    ReviewLegal team

    Wiki page editor

    Edit a page like an ordinary document

    Text is formatted in a familiar editor. A page can use headings, lists, tables, links, code, images and files.

    • Headings, bold and italic, quotes and dividers
    • Bulleted and numbered lists
    • Tables, code, images, files and links
    • Autosave and version history protect edits

    Drafts and versions

    Edit a draft and publish the finished version

    Edits live in a draft until they are published. History records versions and helps restore the state of a page you need.

    Page history
    Published
    Today, 12:40 · Anna
    Draft saved
    Today, 12:18 · Anna
    Version 3
    September 8 · Michael
    Version previewPublished

    Business travel: how to file it

    Open version Restore

    Access to spaces and sections

    A restricted page stays out of reach without direct access

    A restricted page breaks permission inheritance. Even a workspace administrator will not see it unless they belong to the space and have been added by name.

    • Owner, editor and reader roles
    • Named access to a single page
    • Search checks permissions before it loads any text
    • Images and attachments are protected by the page permissions
    Page access
    Restricted
    Budget planning for 2027

    Only the people below have access.

    EC
    Ellen Croft
    Owner
    AS
    Alex Sommers
    Editor
    MW
    Marie Wolfe
    Reader

    AI assistant and the mobile app

    An answer from the policy, with a link to the page

    An employee asks the assistant how to file a business trip. The assistant searches only among published pages they can see, answers in the employee's language and names the source.

    Answers from the knowledge baseSource named in the answerPermissions respected
    TeamEvo AI assistant
    Uses the material you can see
    How do we file a business trip here?

    Create a request, attach the cost estimate and send it to your manager. Once it is approved, the finance team receives the documents.

    Travel approval process

    Working with the structure

    Moving, archiving and exporting material

    Duplicate standard pages, move sections, archive what is out of date and export the documents that matter.

    Duplication
    Moving
    Archive and bin
    Export to MD and PDF

    FAQ

    Common questions about the knowledge base

    Briefly on structure, the editor, publishing and access. Separately — what a company intranet is for in 2025 and how we unified content administration.

    They solve different jobs. A wiki solves documentation: links between pages, macros, versions, collaborative writing — and for product documentation it is the right tool. A typical business needs something else: a person needs to know how to proceed at the moment they need it. Two things decide that. First, the entry point: the page shows up inside an onboarding task, a course or a news post, rather than at a separate address someone has to remember. Second, the method: the knowledge base is connected to the workspace AI assistant, so the question can be asked in plain words and the answer comes back with a link to the source, instead of guessing keywords.

    Build a knowledge base for your employees

    Guides, policies, FAQs and documents next to the intranet, learning and onboarding. Free for teams up to 20.