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    Portal analytics

    Portal usage, content reach, and search reports

    Administrators see which sections employees open, how news and pages are read, what people search for, and which searches return no result. Every figure carries the period and the day the data was collected through.

    Completed-day dataCalculation date shownPermission-based accessSmall teams stay hidden
    app.teamevo.co/main/admin/analytics
    7Kate Ellis
    OverviewAudienceEngagementPagesSearchSettings
    Data through September 13
    68%Active this week
    3,4Visits per person
    12%Searches with no result

    Activity by week

    How administrators use portal analytics

    1. 1

      Choose a report

      Open visits, content, search, or audience data for the required period. The screen states which day the figures run through.

    2. 2

      Find a gap

      Identify unread content, declining section visits, or search queries that return no result at all.

    3. 3

      Compare the departments

      Group departments into divisions or regions and compare them in one report. A group's statistics stay hidden while it holds fewer than five people.

    4. 4

      Change the portal

      Update navigation, publish the missing material, or revise the audience — then check the same report a period later.

    What the analytics shows

    Portal activity

    Daily and monthly active users, how regularly people return, the hours and weekdays they arrive, and their entry points.

    One screen for the daily and the monthly audience

    Sections and content

    Views and unique visitors per section, module popularity, and how far employees read a news post before leaving.

    A per-publication card with a breakdown by department

    Searches that return nothing

    The share of empty results, the queries people rephrase, and the list of wordings for which no material was found.

    Tells you which documents are missing from the knowledge base

    Departments and groups

    Compare departments, or combine them into divisions and regions that an administrator defines.

    A group's statistics appear once it holds at least five people

    Permission-based access

    General activity, people data, content and search are opened by separate permissions. A tab an employee may not open is not shown to them.

    Each report type has its own right

    Search text kept only on request

    Storing the literal text of employee queries is a separate setting and is off by default. Without it, TeamEvo counts search statistics without keeping the phrases.

    Off by default rather than on

    News, learning and people reports

    Alongside the general hub there are separate reports for publications, learning and personnel, each downloadable on its own.

    Downloaded per report rather than through support

    Small-team privacy

    Statistics for a group of fewer than five people are hidden, so a department report cannot be read back as one person's behaviour.

    A threshold in the product rather than a policy

    Frequently asked questions

    Yes, if statistics collection is on for the company and the chosen period holds data. The screen states which day the figures run through, and new numbers appear once a day.

    Open the analytics on your own company's data

    Create a portal and check which of the reports answer the questions you actually have.