All glossary terms
K
KPI (Key Performance Indicators)KPI
Measurable metrics for tracking progress toward a goal. In HR: turnover, eNPS, time-to-hire, engagement. Critical: KPIs should drive the right behavior, not just look good in a report.
Example
"The HR Director's Q2 KPIs: reduce turnover from 18% to 12%, raise eNPS to 30+, launch a recognition system."
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